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How to Return an Item

All our items are easily refundable and returnable!

If you’re looking to return or exchange your order for whatever reason, we’re here to help.We offer returns in exchange for Martoo Points. You can return your product for store credit or a different product by simply contacting us on:

Email at: [email protected]

Or via WhatsApp or phone call on +971564046703

Refund Policy

Online Payment

Refunds will be processed within 48 hours and credited to the customer account within 3-5 business days, depending on the issuing bank.

Cash on Delivery

Refunds will be credited to the customer’s account as Martoo Points and can be used for the following order.

Martoo Points

Refunds will be credited to the customer’s account as Martoo Points and can be used for the following order.